Keep your essential software maintained with ongoing support from SSD.
Give your application a team responsible for monitoring, maintenance and the improvements that keep it useful. Software still needs engineering attention after launch. We support systems we have built and assess inherited applications before taking on their support. Monitoring, patches, incident investigation and planned improvements help your team keep routine maintenance on track and respond when problems arise.
What SSD can help you do
Keep routine maintenance visible and give application problems a clear path to resolution.
A1
Monitoring & incident support
Use alerts and system evidence to identify problems, investigate incidents and coordinate the response with your team.
A2
Patches & upgrades
Maintain dependencies, runtimes and operating systems through planned updates, testing and documented changes.
A3
Application improvements
Address small enhancements and changing requirements, with larger additions scoped so your team can decide what to prioritize.
A4
Operational reviews
Review incidents, running costs and upcoming work, with written findings to help your team plan maintenance and investment.
Choosing the right approach
Where this helps
- *You need continued support for a custom or inherited application.
- *Your operation needs documented maintenance and incident handling.
- *Your internal IT team needs help with application engineering.
What to consider
- *Desktop and end-user helpdesk work is better suited to an IT support provider.
- *We need access to the source code and relevant systems to maintain the application.
Which application needs a clearer support plan?
Tell us what the system does, who maintains it today and which problems or changes need attention. You can also email hello@ssd.co.